Tranlis Privacy Policy
Effective Date: [September 18, 2025]
Introduction
Welcome to Tranlis! We understand the importance of personal information to you and will do our utmost to protect the security and reliability of your personal information. We are committed to maintaining your trust and adhere to the following principles to protect your personal information: consistency of rights and responsibilities, clarity of purpose, choice and consent, minimum necessity, ensuring security, subject participation, and openness and transparency.
This "Privacy Policy" is intended to explain how we collect, use, store, share, and protect your personal information, and how you can manage your personal information. Please read and fully understand this policy, especially the clauses marked in bold, before using our services. When you start using the Tranlis service, it signifies your agreement to our processing of your relevant information in accordance with this Policy.
1. How We Collect and Use Your Information
During your use of our services, we will collect and use information that you voluntarily provide or that is generated from your use of the service in the following ways:
1.1 Information You Directly Provide
Account Information: When you register for a Tranlis account, you will need to provide your email address and create a password. This information will help us create and manage your account.
Content for Translation: To provide you with our core translation services, you will voluntarily input or upload content that needs to be translated. This includes:
Text Content: The text you enter directly into the text box.
File Content: Various files you upload, such as documents (PDF, doc, xlsx, txt), images (png, JPEG), audio (MP3, wav), and videos (mp4, mov).
We promise not to access or use this content for any purpose other than providing you with the translation service.
1.2 Information We Automatically Collect During Your Use of the Service
Log and Device Information: To ensure the proper operation and security of the service, when you use Tranlis, we will automatically collect certain information, such as: IP address, browser type, language used, date and time of access, and your device attribute information.
Usage Information: We will collect information about how you use the service, such as the features you use, the language pairs you select, and the frequency of translation. This information will be used for analysis in an anonymized and aggregated manner to help us improve and optimize the product experience.
2. How We Use Your Information
We strictly comply with laws and regulations, as well as our agreements with users, and use the collected information for the following purposes:
Providing and Maintaining the Service: To implement the core translation functions you use.
Security Assurance: For identity verification, security prevention, fraud monitoring, archiving, and backup, to ensure the security of the services we provide to you.
Improving and Optimizing the Service: By analyzing usage data to understand user preferences, which helps us design new features and enhance the quality and user experience of our existing services.
Communicating with You: To send you important service notifications, such as changes to terms and service updates; to provide you with customer support when you need it.
3. How We Share, Transfer, and Publicly Disclose Your Information
We will not share your personal information with any company, organization, or individual outside of Tranlis, except in the following cases:
With Your Explicit Consent: After obtaining your explicit consent, we will share your personal information with other parties.
As Necessary to Fulfill the Translation Function: To realize the core translation function, we will send the content you need to translate to third-party AI model service providers (such as OpenAI, Google, Anthropic, etc.). We only share necessary information for the purpose of translation and will sign strict data protection agreements with these third parties, requiring them to process this information according to our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
Legal and Regulatory Requirements: We may share your personal information externally in accordance with mandatory provisions of laws and regulations, court orders, or requirements from government authorities.
We will not transfer your personal information to any company, organization, or individual, except in cases involving mergers, acquisitions, or bankruptcy liquidation. If a transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy.
4. How We Store and Protect Your Information
Information Storage: Your personal information will be stored on servers within the territory of the People's Republic of China. We will only retain your personal information for the minimum period necessary to achieve the purposes described in this Policy, unless there is a mandatory legal retention requirement.
Security Measures: We have implemented industry-standard security measures to protect the information you provide from unauthorized access, public disclosure, use, modification, damage, or loss. For example, we use encryption technology (such as SSL) to ensure the security of your data during transmission.
5. Your Rights
You have the following rights regarding your personal information:
Access and Correction: You have the right to access and correct your personal information in your account at any time.
Deletion: Under certain circumstances, you can request that we delete your personal information.
Account Cancellation: You can cancel your account at any time by contacting our customer service. After your account is canceled, we will stop providing services to you and delete your personal information upon your request.
6. Children's Privacy
Our services are primarily intended for adults. If you are a minor under the age of 14, you should obtain the prior consent of your parent or legal guardian before using our services. We do not knowingly collect personal information from children under the age of 14.
7. Updates to This Policy
Our Privacy Policy may be updated from time to time. For significant changes, we will provide a more prominent notice (for example, by posting an announcement on the website). We encourage you to review this page periodically to stay informed about our latest privacy practices.